Everything you need to know before you book. Can't find your answer? Get in touch and we'll get back to you within 24 hours.
Our pricing is straightforward:
Travel is factored into quotes for locations outside metropolitan Melbourne.
No. The price you're quoted is the price you pay. Delivery and setup are included in all packages except where separately itemised. We'll always be upfront about travel costs before you confirm.
Never. Our pricing is flat regardless of how many guests you have — whether it's 10 people or 200, the rate stays the same.
Yes, a deposit is required to secure your booking. Full payment details are provided when you confirm. We'll always send you a clear booking confirmation before any money is exchanged.
Yes — all prices shown are inclusive of GST.
Typically 2–3 hours for a full 9-hole course. We always arrive well before your event starts so everything is ready when your guests arrive.
The 9-hole course is flexible and can be configured to suit your available space. As a general guide, a clear area of around 10m x 6m works well. Share your venue details when you enquire and we'll advise on the best layout.
Yes — we set up indoors and outdoors. Offices, foyers, ballrooms, marquees, backyards, gardens, halls, warehouses and rooftops — we've worked in them all.
A reasonably level surface makes for the best play experience. We'll always discuss your venue with you before confirming — if there are any challenges with the surface, we'll let you know upfront.
For outdoor events, we recommend having a backup covered space available (undercover area, marquee, indoor space). For indoor events, weather isn't a concern. Let us know your setup when you enquire and we'll help you plan for it.
For kids parties and corporate events, yes — our team stays for the entire hire. This is also a requirement for our public liability insurance to be active on kids and celebration hires. For Office Fun Zone monthly installations (adults only, controlled workplace environment), the course can be left unsupervised between staff play sessions.
Yes — every Lucky Shot team member holds a current, valid Working With Children (WWC) certificate. You can ask to see it on the day.
We carry $20 million public liability insurance on every hire. Our corporate policy covers workplace installations; our events policy covers all kids and celebration hires with a staff member present. Venue insurance requirements are met as standard on all bookings.
Yes. All equipment is designed with safety in mind — soft-backed holes, foam ball options for younger children, and lightweight clubs in child-appropriate sizes. Our team supervises throughout all kids hires.
We recommend booking as early as possible to secure your preferred date. For popular periods — EOFY, Christmas in July, Footy Finals season, Spring Racing and the Christmas/New Year period — dates can fill weeks or months in advance. Kids party weekends also book fast. Get in touch as soon as your date is confirmed.
We're based in Bonbeach in Melbourne's south-east, about 30 minutes from the CBD. We service Melbourne CBD and surrounds as standard, and travel anywhere in Victoria. Travel is simply factored into your quote upfront, so you always know the full cost before you commit. Our furthest booking to date was Swan Hill.
Yes. We come to you wherever you are in Victoria. Just tell us your location when you enquire and we'll include travel in your upfront quote — no surprises.
Life happens — get in touch as soon as possible and we'll do our best to accommodate a reschedule. Please contact us directly to discuss your options.
Our lawn games collection includes Giant Jenga, Giant Connect Four, Giant Checkers, Giant Snakes & Ladders, Bocce, Croquet and more. Giant Checkers and Giant Snakes & Ladders are particularly popular — and not something you'll find included for free elsewhere. The full selection is confirmed at booking.
No — lawn games are included at no extra cost in all wedding and celebration packages. This is one of the key things that sets Lucky Shot apart from other hire companies.
Yes — ask about lawn games when you enquire for corporate events and we'll include them in your quote.
We're always happy to help. Get in touch and we'll get back to you within 24 hours.
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